Shipping policy
Shipping Policy
Thank you for shopping with The Healing Label. We aim to process and dispatch all orders promptly.
Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations & Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| United Kingdom | 2–5 business days |
| European Union | 5–10 business days |
| United States | 7–14 business days |
| Canada | 7–14 business days |
| Australia | 10–16 business days |
| New Zealand | 10–18 business days |
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and the weight of your order.
Customs, Duties & Taxes For international orders, applicable customs duties, import taxes, and fees are calculated and collected at checkout. This means there will be no surprise charges upon delivery - what you pay at checkout is the full amount due. Please note that regulations vary by country, and the amounts shown at checkout are estimates based on your destination.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us and we will do our best to resolve the issue promptly.
Contact Us For any shipping enquiries, please reach out via info@thehealinglabel.co